FAQs

If you're not yet an approved Making Stories stockist and are interested in becoming one, please send us your application via this link. If you have any questions beforehand, feel free to email us at hello@making-stories.com - we’re more than happy to help!

For Canadian yarn shops: We’re working with Julie Asselin as our distributor for Canada which means lower shipping prices and quicker turnaround times for you, yay! Please get in touch with Julie directly at info@julie-asselin.com to get access to her wholesale shop.

We’re working with Julie Asselin as our distributor for Canada which
means lower shipping prices and quicker turnaround times for you, yay!
Please get in touch with Julie directly at info@julie-asselin.com to get access to her wholesale shop where you can place your order.

We don’t! We love supporting small businesses and understand that a
minimum order quantity might make it impossible to stock our
publications. You can order as many or as few publications as you like.

You can order with credit card, Paypal and Apple Pay directly through our webshop. In addition, depending on the country you're ordering from, we offer a host of other country-specific payment methods as well! Simply select your preferred one when you check out.

If you want to pay via bank transfer, please do get in touch with us at hello@making-stories.com.

We love to support small shops as well and realize that sometimes the financial situation might make it impossible to front a large wholesale order. Should this be the case, please do send us an email (hello@making-stories.com) and we'll discuss options!

We do! A standing order is like a subscription, but for wholesale: You place your order for a certain number of magazine copies with us once, and we’ll automatically invoice and send you said number of copies for any future issue. Less admin work for you, and a guarantee that you get stock of the upcoming issues!

If you’re interested in placing a standing order with us, please send Hanna Lisa a short email to hannalisa@making-stories.com and she’ll be in touch with our standing order contract.

With our new wholesale webshop, you simply enter your VAT ID in the checkout process and the VAT will be automatically deleted from your order!

Yes, we do!

All our wholesale orders from the US are shipped directly from our warehouse in the US to you.

All wholesale orders placed from Germany, the EU, UK and overseas (except Canada) are shipped from Berlin.

Our shipping costs depend on the weight of the package. We offer non-tracked shipping for small parcels - ideal if you just want to order a couple of copies to see whether you like them - and tracked & insured shipping for everything else.

Here’s a quick overview of the shipping options we offer and how many magazine copies we can fit into each, i.e. the most economical ordering intervals:

Germany

Please note that we only offer tracked & insured shipping via DHL Paket in Germany.

Up to 1500g (3 copies): €5.90

1501 - 4000g (4 - 10 copies): €10.90

4001 - 8000g (11 - 20 copies): €12.90

8001 - 26000g (21 - 65 copies): €21.90

EU

Without Tracking

Up to 800g (2 copies): €10.90

With Tracking

Up to 1500g (3 copies): €17.90

1501 - 4000g (4 - 10 copies): €20.90

4001 - 8000g (11 - 20 copies): €25.90

8001 - 17000g (21 - 42 copies): €37.90

17001 - 26000g (43 - 65 copies): €50.90

UK & Switzerland

Without Tracking

Up to 800g (2 copies): €10.90

801 - 1500g (3 copies): €16.90

With Tracking

Up to 4000g (10 copies): €31.90

4001 - 8000g (11 - 20 copies): €39.90

8001 - 17000g (21 - 42 copies): €54.90

17001 - 26000g (43 - 65 copies): €61.90

US

For the US, we ship from our US warehouse with USPS Priority Mail.

With Tracking

Up to 800g (2 copies): €11.90

801 - 5600g (3 - 14 copies): €17.90

5601 - 11200g (15 - 28 copies): €31.90

11201 - 16800g (29 - 42 copies): €45.90

Over 16801g (More than 42 copies): €59.90

Rest of World

Without Tracking

Up to 800g (2 copies): €17.90

801 - 1500g (3 copies): €19.90

With Tracking

Up to 4000g (10 copies): €50.90

4001 - 8000g (11 - 20 copies): €66.90

8001 - 17000g (21 - 42 copies): €106.90

17001 - 26000g (43 - 65 copies): €139.90

We ship all wholesale orders with tracking and insurance via DHL (Europe, UK & Overseas) or USPS Priority Mail (US). For very small parcels (up to 2 / 3 copies), you can also choose a non-tracked option.

You're going to receive a shipment notification email once your order has left the warehouse.

We aim to ship out your order within 3 to 5 business days!

Depending on where you are ordering from, it can then take up to six weeks for your order to arrive. Please do get in touch with us if your order hasn't arrived six weeks after we've sent it out.

Oh no! If your order has arrived damaged, you need to file a complaint with your local shipping provider. We recommend taking pictures of the damaged shipment as well as any damaged copies of the books as they might be needed for the damage complaint.

All our shipments are tracked and insured so you're going to get reimbursed by your local shipping provider for your order. Unfortunately, we're not able to assist with any damage complaints for international orders as the responsibility for safe delivery lies with the local shipping provider once the shipment has left Germany. If you do run into trouble with getting reimbursed for your damaged shipment after filing a damage complaint though, send us an email and we'd be happy to help!